Refund and Returns Policy for printsolutionsnow.com

Last Updated: May 26, 2026

Thank you for shopping with printsolutionsnow.com. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help.

This Refund and Returns Policy applies to all products sold on printsolutionsnow.com, including Accessories, Computers, Printers, Smart Phones, Smart Watches, Tablets, and iPads.

Return Eligibility

You may request a return if:

  • The item was received damaged or defective
  • You received the wrong product
  • The product is unused and in its original packaging
  • The return request is made within 7–14 days of delivery

To qualify for a return:

  • The item must be in original condition
  • All accessories, manuals, tags, and packaging must be included
  • Proof of purchase or order confirmation is required

Non-Returnable Items

The following items may not be eligible for return:

  • Products damaged due to misuse or accidental damage
  • Items with missing accessories or packaging
  • Software, downloadable products, or gift cards
  • Clearance or final sale items
  • Used or opened electronic products (unless defective)

Refund Process

Once we receive and inspect your returned item:

  • We will notify you regarding approval or rejection of your refund
  • Approved refunds will be processed to the original payment method
  • Refund processing may take 5–10 business days depending on your bank or payment provider

Shipping charges are generally non-refundable unless the return is due to our error.

Exchange Policy

We only replace items if they are:

  • Defective
  • Damaged during shipping
  • Incorrect products sent by us

If you need an exchange, please contact our support team.

Return Shipping

Customers may be responsible for return shipping costs unless:

  • The item arrived damaged
  • The wrong product was shipped
  • The product has a verified manufacturing defect

We recommend using a trackable shipping service for returns.

Order Cancellation

Orders may be canceled before shipment. Once an order has been shipped, it cannot be canceled and must follow the return process.

Damaged or Defective Products

If your order arrives damaged or defective, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the damaged product
  • A brief description of the issue

We will work quickly to resolve the problem.

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account again
  2. Contact your credit card provider or bank
  3. Allow additional processing time

If you still have not received your refund, please contact us.

Contact Us

If you have questions about our Refund and Returns Policy, please contact us: